The widget on the website with the TS3 server information uses an API system to fetch the data from the TS3 server to display it on ENJIN.
If there is no communication between the website and TS3, then the widget defaults to Offline (as it doesnt recognize an active connection)
I confirm that both the TS3 and the website are working perfectly fine, even if the widget says otherwise.
Problems at the moment are not on our end
Thank you for your patience and understanding
your friendly IT.